Dear Mr. Mascia,
I bought a house with the world’s most ugly kitchen. I don’t think it had been updated since the 1970s. Having no design skill and no idea how to go about fixing this atrocious kitchen, I went to this store which sells cabinets for kitchens and bathrooms.
I was introduced to Dave who ended up being my knight in shining armor (for kitchen design, that is). I made it clear to him that I wasn’t looking to break the bank, this particular unit in the house would most likely be the “rental” unit. He understood right away that I wouldn’t be spending a lot of money at this store and his commission probably wouldn’t be fantastic.
Even knowing that, he drove all the way out to my Buffalo home on his own dime and time, looked at my kitchen, took measurements and came back with a whole new design layout with architectural renderings. This cost me absolutely NOTHING. I didn’t even have to buy the cabinets from him – I did ultimately buy them from him (and was very happy with the way they turned out).
In addition, Dave set me up with the contractor who would perform the work. This guy was great and was able to communicate directly with Dave to make sure everything came out as intended.
Absolutely great customer-service, experience and a wide array of products. The store itself is also pretty neat: they have a lot of kitchen and bathroom displays that provide some great ideas
Dave designed our Merillat kitchen for us in the spring of 2018. We have now lived in the new kitchen for nearly two years, and I can say without hesitation that he truly did create an ideal kitchen space for us.
Nearly all kitchens look fabulous when they are first finished, and before they have been subject to the food, grease, trash and bangs/cuts/slams onslaught of daily living. It is only with the passage of time that the kitchen proves itself to be functional, convenient, and well-planned, as well as having the ability to be easily maintained in its like new condition.
And so it has been with my kitchen project. All of the listening, advice, gentle urging, number reworking, and tolerance of mind-changing (on my part!) that Dave provided throughout the design and execution of this remodel has proven itself to be spot-on in its value to me (and to potential buyers) for years to come.
I am grateful for Dave’s vision, flexibility, tact, and overall pleasantness in working with me on arguably the largest investment I will ever make in my home. I consider myself very fortunate to have chosen him as my designer.
Sincerely,
Kathy Kolek
Clarence, NY
